we are Europe

 

Returns are possible within 14 days if the item is in it's original condition. In order to return an item write us using our contact form. Unfortunately, you will have to cover the shipping cost. After we receive the item we will thoroughly check it and refund you if the item is undamaged.

 

If you received the wrong size or your order is damaged please contact us immediately using our contact form and we will organize a free exchange or refund you as soon as possible.

 

Items are shipped via Deutsche Post the next working day after we receive your order. international orders will arrive during the next 8 working days. If there are any issues with your order that could cause a delay, you will be notified immediately.

 

Please be aware of your country’s customs regulations as we-are-europe.eu takes no responsibility for customs taxes. This is not relevant for items shipped to an address in the EU.

 

If you want to cancel your order please write us using our contact form and if we haven't processed your order you yet we will cancel the order and refund you immediately.

 

For any further questions contact us using the contact form.